MY FAQ and HELP

We accept payments via most credit cards, PayPal and bank transfer.

Yes, we use advanced security systems to protect our customers' data.

We understand it perfectly, we change our minds too! While we wish we could, once an order has been placed, we are unable to cancel it at this time.

While it is possible to modify the order before it goes into production by contacting our support.

We hope to have a cancellation window someday in the future. If the items do not work, please be sure to exchange them for a preferred style or return them for a refund.

We remind you that the return shipping is paid by the Customer.

For any doubts contact us.

We do not currently offer installment payments, but we are working to include this option in the future.

We want to talk to you too! Contact us with any questions, concerns or feedback. We will be sure to reply to you within 48 hours. However, please note that requests sent on Friday will be responded to the following Monday, as soon as possible.

We usually attach a receipt to the shipment, but when ordering you can specify that you want an invoice and we will take care of providing a detailed invoice for each purchase made on our site.

Yes, we ship worldwide.

Standard shipping normally takes 2-5 days. Next day shipping is available on all domestic orders (for an additional fee). International shipping times depend on products and destination (estimated at checkout).

Yes, once your order ships, you will receive a tracking number via email and will be able to track your shipment.

Shipping costs vary depending on the destination and weight of the package. You can calculate the costs during checkout.

If your order arrives damaged, contact us immediately and we will replace it or refund you.

Our works are created by carefully selected artists, using high quality materials.

Yes, we offer customization services upon request. Certainly only where possible, certainly not on unique silk canvases.

Some works are one-of-a-kind pieces, while others are limited editions.

We represent a selection of already very established artists, but also emerging ones in different styles and genres.

Each artist has a dedicated page on our site with biography and portfolio of works.

We accept returns within 14 days of delivery, as long as the product is in original condition.

Your refund will be processed within 5-7 business days of receiving your return.

To initiate a return, contact our customer service via email or phone.

Return shipping costs are the responsibility of the customer, unless the product is defective or damaged.

Yes, it is possible to exchange a product for another of equal value within 14 days of delivery, provided that you initiate the return procedure and specify a plausible reason for the exchange.

1. You can contact our customer service via email, phone or live chat on our site.

Our customer service is available from Monday to Friday, from 9:00 to 18:00.

Yes, our team of experts is available to help you choose the perfect work for you. Furthermore, you can send us a photo of the space you would like to furnish and we will return the same image to you with the addition of the chosen work.

Yes, sign up to our newsletter to receive updates on new collections and special offers.

You can leave a review on our site on the page of the product you purchased.